I bought my Traeger Pro Grill a year ago and have thoroughly enjoyed using it. The problems began when it suddenly stopped working. The warranty is a self-service warranty which means you have to service it yourself or load it up and haul it to a distributor for repair should your efforts fail. For this reason I HIGHLY RECOMMEND YOU AVOID BUYING A TRAEGER GRILL. Anytime you pay 1500 for anything a warranty should mean just that, it’s a replacement warranty. I am terribly disappointed with the response from Traeger. Please feel free to contact me should you need further clarification.
Revising Product review to include photos! Excellent size and performs better than hoped for. Doe great job of smoking meats. Did a 12hr Pork Butt last weekend, tasty. Ran into a snag lately with the smoke stack though. Installed a aluminum patio cover over our deck $5,000. Now when I use my Traeger, the smoke has only a few feet to rise due to new roof over it. If windy, smoke billows in circles, trying to escape. And smoke will race into sliding door when opened. Experimented and came up with cure that works 100% excellent! Home Depot for 25ft roll of 6" Flexible Aluminum Duct. The 6" size goes over the hat on top of Traeger stack, pull down a few inches, wrap aluminum foil around bottom to seal. Other end over end of deck rail. Tried to keep as straight as possible, then trimmed to fit when expanded. Works like a charm and solved problem. Now smoke goes out end of 8ft long alum tube and out from under roofline, up into the air. No more smoke trapped under deck. With the flex alum tube, I can place it on East, West or North deck rails for smoke direction. Just thought I would pass this along as it did not effect the Traeger at all. Actually most likely helps with keeping air draft from entering thru smoke stack.
The SG and ZG are not exactly the same though. Just from the pictures I can see that the bases are different. The SG has L-shaped legs and a bottom shelf while the ZG has square legs that are larger than the DLX legs but no bottom shelf. There were also different specs for many features. I took a picture of the ZG spec sheet at the store and compared it to the SG specs on the website and there are slight differences in capacities. For example ZG 3778 cubic inch - SG 4859, grilling area ZG 776- SG 811, hopper volume ZG 18 lbs - SG 22, ...
Currently, online retailers only have to charge customers sales tax who are located in the same state as the business which takes the original order. Camp Chef main offices and warehouse facilities are located in Utah in addition to Washington State. Therefore, only customers who purchase items from us and are also located in Utah, Colorado, Massachusetts, Indiana, Pennsylvania, and Washington will be charged sales tax.
Compared to the Traeger Pro and the other smokers we’ve reviewed, there’s not much not to like about this bad boy. It’s significantly cheaper, packs ample cooking space, and a good, consistent temperature controller. At 173 lbs, it is quite heavy, and not at all portable like the Davy Crocket, and we’d love to see it come with more precise temperature control, and maybe even WiFi in the future. But for the price, it’s a beast of smoker that is almost as good as the Traeger.
You have 30 days starting from the day your item was shipped in which to receive a full refund on incorrectly shipped or defective items only. Returns must contain all of the original contents (product, manuals, instructions, etc...) and be in its original packaging and the product must be in new (unused) condition. We also require a copy of the original invoice or receipt in order to process your refund request.
But if you like the idea of a wood pellet grill, one of the oldest names in wood pellet grilling is Traeger, which developed some of the first units to use this technique three decades ago. Having that name recognition gives Traeger a leg up versus some of its competitors. And for the most part, Traeger’s grills live up to what consumers expect from this established brand, providing good design and longevity. They don’t typically match up with the higher end models currently on the market in terms of precise cooking temperatures, but Traeger is a nice mid-range product with several price points available.
Super excited to receive my brand new Traeger Timberline 1300 pellet smoker. When unboxing and putting together I noticed I was unable to attach legs due to damage to the unit. Instead of a nice round hole where legs would go, there was no holes, just where the hole should be smashed together. I instant contact Traeger and sent pictures of the damage requesting a new grill. They would not provide any case number and said they needed to review pictures which would take a few hours. 3 days goes but and no response. I open a PayPal dispute (NOT claim) and they contacted Traeger again. Now they refuse to do Anything unless I close the dispute but if I close dispute, I lose all my consumer protection. They could of handled this situation so much better. I will never purchase a smoker from them again. Horrible customer care.
With 341 square inches of cooking space and a digital control board that sets the temperature from 180 to 500 degrees, you’ll be cooking whole meals in this grill, even though it’s the smallest model that Pit Boss makes. It will hold up to a dozen burgers for parties, or a chicken and vegetables for the family dinner. When cooking is done, the porcelain coated grill grates are easy to clean.