This is the right choice for anyone that likes smokey flavors and cooking slow at home. It is my first experience with a pellet grill and I have read and studied them for a while. I was looking for a outdoor cooking solution that would give me the ability to cook like the pros without the super sized trailer. Finally deciding to go with the Camp Chef I haven't been disappointed. The temperature control is flawless so you can dial down the cooking process. I smoked chicken the other day and the red smoke ring was a 1/2" deep. It works like a convection oven so there are no cool or hot zones, it just keeps the heat even and consistent. I have noticed even if smoke isn't pouring out the wood flavors are present.
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-Warranty-(Forgive my soapbox here, folks.) I'd give it 5 stars if Camp Chef would give it a real warranty. One year is pathetic and WAY below the industry standard. Camp Chef, I know you are reading this because you guys are too excited about your great new product to not pay attention to feedback like this. Nut up and stand behind your awesome product. Why would anybody buy a product from an industry newcomer with no track record when you yourself are only willing to stand behind it for 1 lousy year?... Especially when the "industry leader" will guarantee their product for 3 years?!?! You are communicating that you have 1/3rd the amount of trust in your product that Traeger does. That's terrible! You should exceed what they are offering just to make the point in the industry! At a minimum, you should at least match their warranty just so it doesn't become a stumbling block to potential customers. Look, you basically took the lil tex and said "ok boys, so how can we make this better?!?" You did that! You totally knocked it out the park! Why cheap out with the warranty?!? As a customer, it makes me nervous that you know something I don't.
In 2010, I sprung for a discounted Rainer with $80 in tip money and a pro deal through the whitewater rafting company I worked for. It was an expensive purchase for me at a time when my monthly food budget was around $60. But hey, along with a Roll-a-Table, two chairs I “borrowed” from the rafting company, and my cooler, I had almost a full kitchen that I could deploy from the back of my truck. And the Rainier quickly proved a wise investment.
Super excited to receive my brand new Traeger Timberline 1300 pellet smoker. When unboxing and putting together I noticed I was unable to attach legs due to damage to the unit. Instead of a nice round hole where legs would go, there was no holes, just where the hole should be smashed together. I instant contact Traeger and sent pictures of the damage requesting a new grill. They would not provide any case number and said they needed to review pictures which would take a few hours. 3 days goes but and no response. I open a PayPal dispute (NOT claim) and they contacted Traeger again. Now they refuse to do Anything unless I close the dispute but if I close dispute, I lose all my consumer protection. They could of handled this situation so much better. I will never purchase a smoker from them again. Horrible customer care.
You need some temperature control in your grilling system: Even though most propane and charcoal grills include a temperature gauge, they’re not precise. Because the pellet Traeger grill works more like an oven, cooking at a precise temperature setting is a lot easier to do. It’s not quite as precise as the oven in your kitchen, but the Traeger system’s temperature control is surprisingly accurate most of the time. Some manufacturers of low cost pellet grills only offer low, medium, or high temperature settings.
2. The grill does not come back to the set temperature after the lid is opened and closed to place the meat. I start it, close the lid, set the temp (startup procedure has changed to this according to Traeger service tech) and after 15 or 20 minutes it is not at the set temp yet...in fact it is declining. Well I need to cook on it and cannot wait forever so I open the lid quickly, throw the meat on, and close the lid quickly.
FARMINGTON, Utah, Sept. 1, 2016 /PRNewswire/ -- Today, Vista Outdoor Inc. (NYSE: VSTO) announced it has acquired privately owned Camp Chef (Logan Outdoor Products, LLC and Peak Trades, LLC), a leading provider of outdoor cooking solutions. Camp Chef's high-quality products deliver efficient ways to cook for almost any outdoor gathering, from camping to dinner on the back patio. The brand offers more than 250 products including camp stoves, barbecue grills, pellet grills, smokers, fire pits, and a full line of cast-iron cookware and accessories.
All orders will be shipped by FedEx standard ground. Oversized or overweight orders may be shipped using a different freight carrier and may require scheduling for delivery. For those orders we recommend you call us directly for a shipping quote. For Alaska & Hawaii orders please e-mail us for a shipping quote [email protected] Presently, we do not offer international shipping and are unable to drop ship to P.O. Boxes, APO, FPO or other Military Addresses. We require all "ship-to addresses" to be valid street addresses.
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Got the Traeger Pro grill. I was so excited after seeing all of the commercials, unfortunately once I got it together it did not work. No heat on the glow rod no fan nothing. The only thing that worked was the auger and the front panel lights up. Called customer service spent 2 hours on the phone for them to tell me what I already knew they did not work. I told the man on the other end of the line that if it could not work out of the box I did not want it, he stated no returns. Now I am stuck with it. He says, "I will send you the parts needed you can replace them."
Our reviewers spent 12 hours testing a top-selling, budget-friendly pellet grill. To get the most comprehensive feedback possible, we had our testers take this grill for a spin and had them consider its most important features — from how much it can cook at a time to how easy it is to travel with. We've outlined the key pointers here so that you, too, know what to look for when shopping.