I've had it for right at a year as of the time of this review, and I absolutely LOVE IT. Normally I am of the opinion that you should overspend to get the better product, but I am 100% satisfied with the SE. I've gone through almost 200# of pellets in a year and I've successfully smoked three briskets, pork in various forms, a bunch of whole chickens, salmon, and probably some other thing I'm not thinking of. The show-stopped for me is bacon-wrapped dove breasts. I smoke them for an hour and then finish them on my grill. They are out-of-this-world amazing.
The completed transaction enhances Vista Outdoor's position within one of the camping market's most attractive categories, complementing its already broad portfolio of 50 brands in shooting sports and outdoor recreation. Wholesale dollar sales in the camping category grew at a 6% Compound Annual Growth Rate (CAGR) from 2010 to 2015 (source: Sports & Fitness Industry Association). Camp Chef's sales growth has been fueled by a strong product development pipeline and user-friendly products.
Because most Traeger grills make use of an Ortech digital temperature controller that’s precise within about 15 degrees of your setting, they may not be precise enough for the type of cooking you want to perform. If so, some pellet grill manufacturers, such as MAK, Yader, and Memphis, can give you temperature control within about 5 degrees of the setting. These types of grills use multiple temperature probes inside the cooking area to guarantee the temperature remains consistent. And some of these high-end brands can reach a higher cooking temperature (such as 600 or 700 degrees Fahrenheit) versus the Traeger family of grills (usually around 450 or 500 degrees). Additionally, MAK, Memphis, and Yader grills are made in the United States, while some parts of Traeger grills are made in China.
Customer Service: I spoke with customer service department about 10 times during this process, and every time I emailed or called I received a different person in response to my same issue. This did not feel good as I never got past the ground level in service even asking for upper management. After the initial response to the dented barrel I received a month back order request for a replacement. After this no offer was made to remedy the situation meaning no refund, or any extras were given as a sorry. I had to contact 3 more times (with three different people) asking for upper management before they agreed on making up for the situation. I ended up receiving for "free" a folding front tray. A month and week later I received my replacement barrel only with no lid, and then a week and half later received the lid.
Bought the Costco trade show model after about 4 years of debating the purchase... OK, first one broke on day one as "auger" stopped spinning. Returned and received a new unit. 2nd one smoked a turkey for 4.5 hours. After 4 hours temp. dropped to 100 degrees and it was set to 350. When I opened the smoker to check on why this happened, it exploded into a ball of flames! There was fire shooting out from all sides of the grill and smoke and heat coming from the feeder side of the grill... This was SCARY and could have absolutely caused a major fire, and/or injury!!!
"Camp Chef is excited to join the exceptional family of Vista Outdoor brands," said Ty Measom, Camp Chef President. "The opportunity to be part of this dynamic company will provide for the future growth and success of Camp Chef as a leader in our market. The hard work and dedication of Camp Chef employees, past and present, has made Camp Chef what it is today. We look forward to the opportunities ahead."
*Big R strives for accuracy in our advertising, but errors in pricing, photography, and/or description may occur. Big R reserves the right to correct any such errors. Photography is for illustration purposes only and may not reflect actual product. Big R reserves the right to limit quantities ordered and the right to accept or decline any E-Commerce order.
Worst purchase of a product that I have ever made. After same issues the first and second cookings, I will use my good ole Brinkmann smoker from here on out. Shuts off with errors and after setting it on 250 will climb to over 400-450 degrees. They say you can set it and forget it, but I'm afraid that my home would burn down if I was not here watching over this junk. When you call customer service same old story. Take everything out, clean firepot put it all back together, then fire it back off. Take your screen out of pellet box and rake them. If you want to smoke meat you don't want to do this every 20 minutes or so. I gave over 600.00 dollars for this and have no more than 50.00 in my Brinkmann. Please read all problems with these before wasting your money!!!