Access to electricity has its downfalls. First, if the cord isn’t long enough you will need to make sure you have a proper extension cord. Using the wrong cord is a fire hazard. Do the math (watts / volts = amps) and make sure you have the right extension cord.  The smoker is also less mobile, and if it's stored outside it absolutely must have a cover. Electrical components and weather don’t mix.
You have 30 days starting from the day your item was shipped in which to receive a full refund on incorrectly shipped or defective items only. Returns must contain all of the original contents (product, manuals, instructions, etc...) and be in its original packaging and the product must be in new (unused) condition. We also require a copy of the original invoice or receipt in order to process your refund request.
Because most Traeger grills make use of an Ortech digital temperature controller that’s precise within about 15 degrees of your setting, they may not be precise enough for the type of cooking you want to perform. If so, some pellet grill manufacturers, such as MAK, Yader, and Memphis, can give you temperature control within about 5 degrees of the setting. These types of grills use multiple temperature probes inside the cooking area to guarantee the temperature remains consistent. And some of these high-end brands can reach a higher cooking temperature (such as 600 or 700 degrees Fahrenheit) versus the Traeger family of grills (usually around 450 or 500 degrees). Additionally, MAK, Memphis, and Yader grills are made in the United States, while some parts of Traeger grills are made in China.
Customer Service: I spoke with customer service department about 10 times during this process, and every time I emailed or called I received a different person in response to my same issue. This did not feel good as I never got past the ground level in service even asking for upper management. After the initial response to the dented barrel I received a month back order request for a replacement. After this no offer was made to remedy the situation meaning no refund, or any extras were given as a sorry. I had to contact 3 more times (with three different people) asking for upper management before they agreed on making up for the situation. I ended up receiving for "free" a folding front tray. A month and week later I received my replacement barrel only with no lid, and then a week and half later received the lid.
Bring the savory simplicity of the SmokePro XT Pellet Grill to your back patio and change the way you cook outdoors. Just like your kitchen oven, the SmokePro XT automatically maintains whatever temperature you set, so you don't have to worry about over or under-cooking your meal. The SmokePro XT Pellet Grill comes standard with Smart Smoke Technology to evenly distribute wood-fired flavor into every bite. Skip the tedious cleaning routine associated with traditional pellet grills thanks to the Simple Ash-Cleanout System. Simply dump the ash after every cook and save yourself hours of cleaning and enjoy better flavor on your next meatsterpiece as a result. The SmokePro XT can tackle anything from fatty pork butts to quick and easy burgers. Shop the Camp Chef SmokePro XT today and see for yourself why Camp Chef is the way to cook outdoors.
You can make changes to your order anytime during the checkout process prior to submitting the order. Once you have submitted the order you cannot make any changes through the website. If you have submitted the order in error or need to make a change please contact customer support so we can assist you. Have your order invoice handy so we can more efficiently help you.

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I bought this grill in May 2018. Had to return it to Ace 9 days later because it wouldn’t keep temp or would go out and fill up with pellets. I had to have the GM of Ace fight for me to get a new grill from Traeger. Once I did the new one seemed to work for about a month. Since then this one does the same thing as far as heat and pellets. I thought this thing was supposed to be a set and forget grill. If I don’t watch the heat it will be 200+ degrees over the set heat or sometimes be at ambient temperature and I have to pull me meat, grill and grease tray out so I can empty the heat pot of all the Unburned pellets. This thing is nothing but trouble. Does it cook great meat? Yes! When it works and you babysit it the whole time. On top of that customer service is about as useless as ** on a boar! They will try and tell you it’s something you’ve done wrong. I will be buying another brand smoker and giving this one to someone who like to deal with troubles.
Consumer-level Traeger grills are considered a mid-range type of pellet grill, so they’re good for those wanting to try pellet grills for the first time. Traeger models like the Lil’ Tex Elite 22 or the Tailgater cost several hundred dollars and can grill about 12 to 16 burgers at a time. Larger Traeger grills will generally carry low four-figure prices, such as the Pro Series 34 or the Select Pro, which can hold 32 to 40 burgers between the upper and lower grilling racks.
While many people enjoy pellet grills, some find it difficult to use pellets to produce true, flavorful steaks and barbecue since the fuel often lacks the same flavors as traditional grills. That smoky, wood flavor many steaks have is not impossible to get with the right pellet grill however. The Z Grills Wood Pellet Grill sports a combined grill/smoker setup with temperature control for the best pellet grilling experience available.
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