Super excited to receive my brand new Traeger Timberline 1300 pellet smoker. When unboxing and putting together I noticed I was unable to attach legs due to damage to the unit. Instead of a nice round hole where legs would go, there was no holes, just where the hole should be smashed together. I instant contact Traeger and sent pictures of the damage requesting a new grill. They would not provide any case number and said they needed to review pictures which would take a few hours. 3 days goes but and no response. I open a PayPal dispute (NOT claim) and they contacted Traeger again. Now they refuse to do Anything unless I close the dispute but if I close dispute, I lose all my consumer protection. They could of handled this situation so much better. I will never purchase a smoker from them again. Horrible customer care.
Depending on your budget and grilling needs, there are a variety of Traeger options ,including the Renegade. With the Traeger Pro Series 22 you get a bigger Traeger with more advanced features at about the same price, while the Junior Elite, Tailgater, and Bronson also offer an incredible value. Or, if you prefer a pre-set package deal, the Outlaw Package comes with upgraded accessories and and costs less than the Renegade.
I don’t know how many meals I cooked on that thing, but it’s been enough to make me a hero and de facto camp chef among my friends. I seared up a tri tip large enough to feed four hungry kayaking buddies at the Salmon River Festival one year, then covered it with foil and cooked it on indirect heat for one of the best steaks of my life, which we happily consumed in the middle of nowhere. The grill also perfectly charred onions and peppers to deliver a mountain of chicken and beef fajitas to a crowd of ten. I still get compliments on that one.
Because most Traeger grills make use of an Ortech digital temperature controller that’s precise within about 15 degrees of your setting, they may not be precise enough for the type of cooking you want to perform. If so, some pellet grill manufacturers, such as MAK, Yader, and Memphis, can give you temperature control within about 5 degrees of the setting. These types of grills use multiple temperature probes inside the cooking area to guarantee the temperature remains consistent. And some of these high-end brands can reach a higher cooking temperature (such as 600 or 700 degrees Fahrenheit) versus the Traeger family of grills (usually around 450 or 500 degrees). Additionally, MAK, Memphis, and Yader grills are made in the United States, while some parts of Traeger grills are made in China.
I had to cancel my order today. I called this morning, however no one at their office could provide a satisfactory answer or response to my order. I actually was asked to provide a second copy of the invoice pink slip which I had already done so. Very disappointed with your company's sales rep that sold me the smoker at the Timnath Colorado store location. She guaranteed that the grill would be shipped out in three days and I would receive it before Easter, my daughter's birthday weekend for a party.
This cooker is still the best value for the dollar for pellet grills I have been looking again for a larger rig, but haven't found one better. If you are looking for an entry level pellet grill this is the one you want. Don't be discouraged by the reviews that talk about leaking smoke or not sealing well because it does leak smoke everywhere. Look at the pic I attached to my review you can see it for yourself it does, but isn't it silly to buy a smoker that doesn't smoke. If you ever go to a BBQ competition you will see most of their smokers leak smoke also.
The 36 in. Wide Body LP Gas Smoker The 36 in. Wide Body LP Gas Smoker from Dyna-Glo is the perfect solution for year-round backyard cooking. The dual cast iron burners provide 20 000 total BTUs for reliable cooking performance in any weather while the pre-installed door seals help retain heat and minimize smoke loss for improved cooking ... More + Product Details Close
"Camp Chef is excited to join the exceptional family of Vista Outdoor brands," said Ty Measom, Camp Chef President. "The opportunity to be part of this dynamic company will provide for the future growth and success of Camp Chef as a leader in our market. The hard work and dedication of Camp Chef employees, past and present, has made Camp Chef what it is today. We look forward to the opportunities ahead."