Customer Service: I spoke with customer service department about 10 times during this process, and every time I emailed or called I received a different person in response to my same issue. This did not feel good as I never got past the ground level in service even asking for upper management. After the initial response to the dented barrel I received a month back order request for a replacement. After this no offer was made to remedy the situation meaning no refund, or any extras were given as a sorry. I had to contact 3 more times (with three different people) asking for upper management before they agreed on making up for the situation. I ended up receiving for "free" a folding front tray. A month and week later I received my replacement barrel only with no lid, and then a week and half later received the lid.
2. The grill does not come back to the set temperature after the lid is opened and closed to place the meat. I start it, close the lid, set the temp (startup procedure has changed to this according to Traeger service tech) and after 15 or 20 minutes it is not at the set temp yet...in fact it is declining. Well I need to cook on it and cannot wait forever so I open the lid quickly, throw the meat on, and close the lid quickly.

Customer Service: I spoke with customer service department about 10 times during this process, and every time I emailed or called I received a different person in response to my same issue. This did not feel good as I never got past the ground level in service even asking for upper management. After the initial response to the dented barrel I received a month back order request for a replacement. After this no offer was made to remedy the situation meaning no refund, or any extras were given as a sorry. I had to contact 3 more times (with three different people) asking for upper management before they agreed on making up for the situation. I ended up receiving for "free" a folding front tray. A month and week later I received my replacement barrel only with no lid, and then a week and half later received the lid.
-Warranty-(Forgive my soapbox here, folks.) I'd give it 5 stars if Camp Chef would give it a real warranty. One year is pathetic and WAY below the industry standard. Camp Chef, I know you are reading this because you guys are too excited about your great new product to not pay attention to feedback like this. Nut up and stand behind your awesome product. Why would anybody buy a product from an industry newcomer with no track record when you yourself are only willing to stand behind it for 1 lousy year?... Especially when the "industry leader" will guarantee their product for 3 years?!?! You are communicating that you have 1/3rd the amount of trust in your product that Traeger does. That's terrible! You should exceed what they are offering just to make the point in the industry! At a minimum, you should at least match their warranty just so it doesn't become a stumbling block to potential customers. Look, you basically took the lil tex and said "ok boys, so how can we make this better?!?" You did that! You totally knocked it out the park! Why cheap out with the warranty?!? As a customer, it makes me nervous that you know something I don't.
The Rainier is also hearty as hell. It survived banging around in the bed of my truck for four years. And I didn’t exactly baby it, cramming it into the limited storage space in my truck with paddles, helmets, and all manner of gear. But I never worried that it wouldn’t fire up to cook another meal. Once, one of the stubby rubber legs popped off as I was pulling the Rainier out of my truck. The stove sat crooked for a weekend, but I eventually found the leg and simply screwed it back on.
Depending on your budget and grilling needs, there are a variety of Traeger options ,including the Renegade. With the Traeger Pro Series 22 you get a bigger Traeger with more advanced features at about the same price, while the Junior Elite, Tailgater, and Bronson also offer an incredible value. Or, if you prefer a pre-set package deal, the Outlaw Package comes with upgraded accessories and and costs less than the Renegade.
While there's not a lot to dislike about pellet smokers, it really comes down to your cooking/grilling style.  Some Smoking Geeks prefer pellet smokers to traditional smokers (or even the Green Egg style smokers) testifying that flavor is superior to that of other styles of smokers within the price range – and it's hard to argue with them.   While Traeger is the pioneer, there are other brands that give it a run for its money.
To start using the grill, pour wood pellets into a hopper (pellets are usually are made from compressed sawdust). Press the start button to ignite the pellets, which are fed into the fire box with an auger, where a controlled number of pellets are lit and burned (depending on the temperature setting selected). The auger adjusts the number of pellets entering the fire box to maintain the desired temperature.
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But if you like the idea of a wood pellet grill, one of the oldest names in wood pellet grilling is Traeger, which developed some of the first units to use this technique three decades ago. Having that name recognition gives Traeger a leg up versus some of its competitors. And for the most part, Traeger’s grills live up to what consumers expect from this established brand, providing good design and longevity. They don’t typically match up with the higher end models currently on the market in terms of precise cooking temperatures, but Traeger is a nice mid-range product with several price points available.
Compared with charcoal and other wood-fired grills, pellet smokers are simpler and cleaner and easier, giving more control than traditional smokers. Wood pellets are dense, burn hot and smooth, and can be easily fed into the flame with an automatic auger, allowing for consistent temperature with minimal effort. Many modern smokers let you practically set it and forget it, thanks to their digital controllers. Pellet grills are also efficiently cheap, often using as little as 1lb of pellets an hour.
You like the idea of cooking different types of foods on the grill: If you’re someone who wants to grill food other than meat, the Traeger grilling system gives you this option. With the precise temperature control of the Traeger, cooking things like fruit pies can be a successful endeavor, something you wouldn’t dare try with a propane-fired grill.
Craft amazing wood-fired creations with the Traeger Lil' Tex Elite 22 pellet grill. From grilled steak, to smoked ribs, and even a freshly baked apple pie, the set it and forget it ease of use allows any home chef to cook it all. Swap the gas and charcoal barbecue for 100% pure hardwood pellet flavor and grill, smoke, bbq, bake, roast, or braise a masterpeice.
Main Problem (Product): Main Barrel arrived damaged (bent inward on one end where the open area is located), and the replacement was sent a month and a half later since my purchase. Its an 80 lb. box, with little padding, and all of the components are placed loosely in the barrel. The small tack welds inside for the trip tray arrived broken. (One person struggles with this big heavy box) They would do better by placing more cushion for shipping.
The old camp chef is heading to a new home. We have been thru thick and thin, rain, or snow, on two ocations high wind blew it off the patio. A few dents bad scratches but it still works like a top. My son is driving in form North Carolina to take it off my hands this weekend it has been replaced by a yoder ys-640. The yoder is bigger and heavier with more btu output if needed. But the camp chef still is easier to clean out and cooks a fine brisket.
I purchased a Traeger Elite Grill from the website. I use the grill one time and it worked fine. A couple of weeks later we fired up the grill to cook some steaks. Approximately 10 minutes into cooking the auger stopped working. We had to finish our meal cooking it on the stove. I looked at the troubleshooting guide and the steps needed to be taken. To determine what was wrong you basically needed to dismantle the electric box and auger housing. I am not an electrician Nor a mechanic and feel this is excessive for a consumer to have to do.
Spent thousands on Traeger, they are ok. Wouldn’t have an issue if they were only $500. But the last one I bought, (Timberline 850) cost $2500 Canadian. Almost burnt my house down because it got over 600F and was still climbing. All Traeger does is mail you more Chinese parts to fix your China made grill. By the end of it you will know your Traeger in and out because you WILL have to take it apart to repair! Overpriced for a smoker with many issues. Timberline lower grill has a portion of the grill removed for some kind of design. They added a 1/4 lip to justify this Grand Canyon of a hole in the back of the grill. Well needless to say if you cook wings or something small and toss them around you will for sure lose the wings to this big stupid hole. But they said they pit the little lip to stop the food from falling... Do they not test these products?

A portable offering from Green Mountain Grills, the Davy Crocket is the most affordable pellet grill on our list, and the only one with WiFi capability. It’s compact, weighs only 57 pounds, and has folding legs so you can pack it up and bring it camping, tailgating, or to the beach. That’s something you can’t do with the Traeger Pro 22, and something we’re really excited about.

The Dyna-Glo DGU505BAE-D 30 in. Analog Electric Smoker The Dyna-Glo DGU505BAE-D 30 in. Analog Electric Smoker offers a convenient smoking experience with multiple features that simplify the cooking process. Three adjustable chrome-plated cooking grates maximize cooking space. This analog electric smoker is equipped with a side access wood chip loader to facilitate the process of adding wood chips ...  More + Product Details Close


You are worried about flare-ups: When grilling fatty types of meat on a propane grill, you run the risk of having flare-ups, where the flame gets too high and too hot, burning the meat. You have to keep a close eye on the propane grill to guard against them. But with the Traeger grilling system, the even distribution of the heat and the indirect heating system prevent this problem.
I have used mine Traeger 15 times and it hasn't worked once. I will not hold the temp within 15 degrees as they state. I can set mine to 225 and will go between 180-370. It also consistently shutting itself off with the same error. I have spoken to cust service 12 times and they are worthless. I have had new controller sent and other various parts. I have been on the phone with them for hours. I always have to take my meat off and finish it on my Weber. They refuse to send me a new one. They still demand to go back through the same damn steps as the last 12 times to debug it. Never again. If you see my post on Craigslist, don't buy it, it's a lemon that Traeger will not support.
First one, had an auger problem... told that this never happens. Returned to Costco, now on 2nd Unit. FIRE HAZARD, fire pot overloaded after temp dropped from 375 to 100 on a four-hour turkey. When I opened the lid to see what was going on it EXPLODED into a fireball and then had flames shooting out from all sides of the grill. There was even smoke and heat felt from the firebox side of the grill and it looked as though the overloaded firepot was burning into the auger line as well. DANGEROUS PRODUCT!!!
You are worried about flare-ups: When grilling fatty types of meat on a propane grill, you run the risk of having flare-ups, where the flame gets too high and too hot, burning the meat. You have to keep a close eye on the propane grill to guard against them. But with the Traeger grilling system, the even distribution of the heat and the indirect heating system prevent this problem.
To start using the grill, pour wood pellets into a hopper (pellets are usually are made from compressed sawdust). Press the start button to ignite the pellets, which are fed into the fire box with an auger, where a controlled number of pellets are lit and burned (depending on the temperature setting selected). The auger adjusts the number of pellets entering the fire box to maintain the desired temperature.
With 440 square inches of cooking space, an auger-fed pellet delivery system, and a digital LED thermostat and controller, your cooking will be simple, whether it’s burgers, a whole turkey, or racks of ribs. The side shelf is a convenient place for cooking tools or plates while the bottom shelf can hold spare bags of pellets or jugs of sauces out of the way.
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