REC TEC Grills was born in Augusta, Georgia in 2009 by lifelong friends Ray Carnes and Ron Cundy. The pair made it their commitment to build high quality grills and sell them at reasonable prices. But that was only the beginning of their story. The rest of the promise was to treat everyone like family and provide them with world-class customer service. With those two fundamentals in place, the REC TEC Family was born and the REC TEC Lifestyle started to flourish. Your feedback as members of the REC TEC Family and your living the REC TEC Lifestyle has helped this family grow and become that special bond that binds us all together. Thank you to all of our current and future REC TEC Family members. It just would not be the same without you all.
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Traeger Pro Series 34 - Nowhere in the advertisements nor the website nor the owner's manual does it let the customer know that in order to prevent stall out's while cooking at low temperatures (250) that the hopper must be stirred every hour and a half or so to prevent gaps in the feed of the pellets. We lost a very nice cut of meat to this after having to get up in the middle of the night to check on the cooking at a temperature of 250 degrees (which had stalled again, leaving the grill and the meat cold). This is the second time using the grill.
I watched the Traeger infomercial on T.V. Seemed easy enough. Ha! QVC ran a similar infomercial on their channel, seemed really easy. Ha! Like a fool and his money are soon departed, I jumped in and bought one. When it came in the mail, I started to assemble it. What a joke! No instructions came with it to tell me where the nuts and screws went. Called the manufacturer. The lady said they had many complaints with the QVC orders, she would email me a copy of the instructions. Well I finally put it together. Performed the (curing and start up method). Bought a nice pork shoulder and started grilling. It is interesting that both infomercials say set the temp and WALK AWAY!!! What a joke, I sat and watched the grill like a hawk for 3 hours, everything was good. I figured I would go eat lunch, ha! What a mistake. When I came back (20 min.) the grill had turned itself off and had an error on the screen.
There is a bit of a learning curve when cooking with pellet grills. This unit can smoke, grill or bake similar to an oven. The Traeger smokes at 180*, but can cook up to 450*. It is indirect heat, so you can grill a ribeye without flare ups. My unit holds temps within 5+/- of the setting. Yes, you do have to clean it like a fireplace, it doesn't run on gas. The build quality is amazing, especially for a PRC manufacture. If you are interested in a pellet grill, buy a pellet cookbook. Something that gives smoke and cook times for an easier introduction into pellet cooking. The only knock against the unit is that for $800 it should have came with the "optional" folding shelf...
Consumer-level Traeger grills are considered a mid-range type of pellet grill, so they’re good for those wanting to try pellet grills for the first time. Traeger models like the Lil’ Tex Elite 22 or the Tailgater cost several hundred dollars and can grill about 12 to 16 burgers at a time. Larger Traeger grills will generally carry low four-figure prices, such as the Pro Series 34 or the Select Pro, which can hold 32 to 40 burgers between the upper and lower grilling racks.
This website has a lot of negative reviews... I mixed some salt and pepper, rubbed onto some ribs, and put on the Traeger. After about 5 hours sitting in my a/c living room, looking out the window, at perfectly managed temp, the ribs were done, perfect, juicy, with a beautiful wood smoky flavor that I've never gotten on charcoal or even in restaurants with professional pitmasters and all. I did phone Traeger when I was putting the grill together and doing the 1st burn in, there were humans there (!) and they were knowledgeable and helpful on the 1st time.
Super excited to receive my brand new Traeger Timberline 1300 pellet smoker. When unboxing and putting together I noticed I was unable to attach legs due to damage to the unit. Instead of a nice round hole where legs would go, there was no holes, just where the hole should be smashed together. I instant contact Traeger and sent pictures of the damage requesting a new grill. They would not provide any case number and said they needed to review pictures which would take a few hours. 3 days goes but and no response. I open a PayPal dispute (NOT claim) and they contacted Traeger again. Now they refuse to do Anything unless I close the dispute but if I close dispute, I lose all my consumer protection. They could of handled this situation so much better. I will never purchase a smoker from them again. Horrible customer care.
Pellet grills come in many different sizes with a variety of features. To take the top spot among pellet grills, the Camp Chef SmokePro DLX Grill offers the best combination of grilling space, heat control, and easy-to-achieve flavors that will create tasty meats time and time again. The grill makes cooking with pellets quick, easy, and enjoyable no matter how much skill you have on the grate.