Currently, online retailers only have to charge customers sales tax who are located in the same state as the business which takes the original order. Camp Chef main offices and warehouse facilities are located in Utah in addition to Washington State. Therefore, only customers who purchase items from us and are also located in Utah, Colorado, Massachusetts, Indiana, Pennsylvania, and Washington will be charged sales tax.
All orders will be shipped by FedEx standard ground. Oversized or overweight orders may be shipped using a different freight carrier and may require scheduling for delivery.  For those orders we recommend you call us directly for a shipping quote.  For Alaska & Hawaii orders please e-mail us for a shipping quote [email protected] Presently, we do not offer international shipping and are unable to drop ship to P.O. Boxes, APO, FPO or other Military Addresses. We require all "ship-to addresses" to be valid street addresses.
Got the Traeger Pro grill. I was so excited after seeing all of the commercials, unfortunately once I got it together it did not work. No heat on the glow rod no fan nothing. The only thing that worked was the auger and the front panel lights up. Called customer service spent 2 hours on the phone for them to tell me what I already knew they did not work. I told the man on the other end of the line that if it could not work out of the box I did not want it, he stated no returns. Now I am stuck with it. He says, "I will send you the parts needed you can replace them."
I watched the Traeger infomercial on T.V. Seemed easy enough. Ha! QVC ran a similar infomercial on their channel, seemed really easy. Ha! Like a fool and his money are soon departed, I jumped in and bought one. When it came in the mail, I started to assemble it. What a joke! No instructions came with it to tell me where the nuts and screws went. Called the manufacturer. The lady said they had many complaints with the QVC orders, she would email me a copy of the instructions. Well I finally put it together. Performed the (curing and start up method). Bought a nice pork shoulder and started grilling. It is interesting that both infomercials say set the temp and WALK AWAY!!! What a joke, I sat and watched the grill like a hawk for 3 hours, everything was good. I figured I would go eat lunch, ha! What a mistake. When I came back (20 min.) the grill had turned itself off and had an error on the screen.

If you’re in the market to buy a grill, yet you’ve only grilled with propane or charcoal in the past, wood pellet grills may have piqued your curiosity. These grills use a very different cooking method than the direct flame of propane, resulting in more even heating and more precise temperature control. A wood pellet grill is more like a smoker than an open flame grill, as it’s difficult to sear meat with a wood pellet grill. Purchasing and using a wood pellet grill is going to be more expensive than propane and charcoal grills.

CAMP CHEF: for over 25 years Camp Chef has been making quality cooking gear for all of your outdoor cooking needs. Our products include Outdoor Cookers, Emergency preparedness stoves, Pellet Grills, Smokers, Pizza Ovens, Cast Iron Dutch Ovens, Flat Top Grills, Griddles, Fire Pits, Outdoor Movie Screens, and many more. Camping, Catering, Tailgating, Hunting, Dutch Oven cooking or even just on your deck at home. Cooking is our passion.


Pellet grills preheat quickly, so you can start cooking almost immediately, and the pellets are available in a number of woods, for different smoke flavors. The smoke has a subtle wood-fired flavor with less of the acrid flavor that comes from standard wood or charcoal. For the maximum smoke flavor, it’s best to cook at a temperature lower than 250 degrees, while higher temperatures cook faster with less smoke.
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