Super excited to receive my brand new Traeger Timberline 1300 pellet smoker. When unboxing and putting together I noticed I was unable to attach legs due to damage to the unit. Instead of a nice round hole where legs would go, there was no holes, just where the hole should be smashed together. I instant contact Traeger and sent pictures of the damage requesting a new grill. They would not provide any case number and said they needed to review pictures which would take a few hours. 3 days goes but and no response. I open a PayPal dispute (NOT claim) and they contacted Traeger again. Now they refuse to do Anything unless I close the dispute but if I close dispute, I lose all my consumer protection. They could of handled this situation so much better. I will never purchase a smoker from them again. Horrible customer care.
Portability Even if you never take your pellet grill on a road trip, you might want to move it from one side of the yard to the other when you’re having a party, or move it out of the way when you’re not using it. While some pellet grills are light enough to pick up and carry, wheels make the job easier. Of course, if you have a permanent spot for your grill, portability is less of a consideration.
Whether you enjoy smoking, or if grilling is your passion, the Camp Chef® SmokePro Deluxe helps create the perfect meal! From the backyard to the campsite, this pellet grill and smoker cooks up your favorite dish. Durable and heavy-duty, this smoker/grill boasts outstanding temperature sensor gauges to eliminate the guessing associated with smoking. The SmokePro provides internal cooking temps and internal food temps for delicious results.

The digital controller controls temperatures from 150F to 500F in 5-degree increments; that’s the most precise we’ve found on a pellet grill, and gives you a good, precise burn. There’s also Sense-Mate, a thermal sensor that monitors the smoker’s internal temperature, so you can keep an eye on it remotely on your phone via Wifi, letting you adjust the temperature from the app.

-Warranty-(Forgive my soapbox here, folks.) I'd give it 5 stars if Camp Chef would give it a real warranty. One year is pathetic and WAY below the industry standard. Camp Chef, I know you are reading this because you guys are too excited about your great new product to not pay attention to feedback like this. Nut up and stand behind your awesome product. Why would anybody buy a product from an industry newcomer with no track record when you yourself are only willing to stand behind it for 1 lousy year?... Especially when the "industry leader" will guarantee their product for 3 years?!?! You are communicating that you have 1/3rd the amount of trust in your product that Traeger does. That's terrible! You should exceed what they are offering just to make the point in the industry! At a minimum, you should at least match their warranty just so it doesn't become a stumbling block to potential customers. Look, you basically took the lil tex and said "ok boys, so how can we make this better?!?" You did that! You totally knocked it out the park! Why cheap out with the warranty?!? As a customer, it makes me nervous that you know something I don't.
We purchased our wood pellet grill (Model TFB57CLB) from Costco in August 2017. It came with one bag of the gourmet blend pellets. We used the Traeger cookbook to try a few different recipes in the fall. Most of these involve a period of smoking followed by a period of grilling. The grill seemed to work fine at first. We used it a couple of times on warmer days in the winter and it had some trouble getting up to the desired heat level. We started using it regularly again in April 2018. I was careful to clean it and check the pellets etc. The smoking feature seemed to work alright, but when I would turn the heat up for grilling, the grill would usually struggle to get much over 225. I would resort to turning it up to 375 or more just to get it to 225 and then often it would sink back down to 180 or 160. I went to the troubleshooting guide on the manufacturer's website and checked all the components, which seemed to be working fine.
The Wide Body LP Gas Smoker from Dyna-Glo The Wide Body LP Gas Smoker from Dyna-Glo is the perfect solution for year-round backyard cooking. The dual cast iron burners provide 20 000 total BTUs for reliable cooking performance in any weather while the pre-installed door seals help retain heat and minimize smoke loss for improved cooking efficiency. Six ...  More + Product Details Close
Traeger Pro Series 34 - Nowhere in the advertisements nor the website nor the owner's manual does it let the customer know that in order to prevent stall out's while cooking at low temperatures (250) that the hopper must be stirred every hour and a half or so to prevent gaps in the feed of the pellets. We lost a very nice cut of meat to this after having to get up in the middle of the night to check on the cooking at a temperature of 250 degrees (which had stalled again, leaving the grill and the meat cold). This is the second time using the grill.

The SG and ZG are not exactly the same though. Just from the pictures I can see that the bases are different. The SG has L-shaped legs and a bottom shelf while the ZG has square legs that are larger than the DLX legs but no bottom shelf. There were also different specs for many features. I took a picture of the ZG spec sheet at the store and compared it to the SG specs on the website and there are slight differences in capacities. For example ZG 3778 cubic inch - SG 4859, grilling area ZG 776- SG 811, hopper volume ZG 18 lbs - SG 22, ...
Pellet grills preheat quickly, so you can start cooking almost immediately, and the pellets are available in a number of woods, for different smoke flavors. The smoke has a subtle wood-fired flavor with less of the acrid flavor that comes from standard wood or charcoal. For the maximum smoke flavor, it’s best to cook at a temperature lower than 250 degrees, while higher temperatures cook faster with less smoke.
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