Bought Junior Elite 20 pellet grill at Costco special sales event. Took it home and it simply wouldn't get up to temperature to ignite the pellets. Auger made extremely loud noises and then simply refused to operate. Packed it back up and returned to Costco with no problem. They had no inventory so I called Traeger. Woman on phone was very pleasant and helpful. Asked if I could get Traeger to simply replace the grill at the same price I purchased it for. Her supervisor said no and if I wanted it for that price I would have to drive to another state and purchase it at one of their event presentations. Made no sense to me why they would sell it to someone else for the "event" price but not to me who had already done. Poor customer support and silly supervisor. I will look elsewhere.
I cannot comment on the quality or Function of the Grills as I never received mine. I order a Texas Elite 34 at the Minnesota State Fair on Aug. 23rd for $899 with a few extras and was told this was the lowest price ever (Not True). They did not tell me about the pro series which I found later. They said it would be delivered within 7 days. 2 weeks later no grill so I called customer service just asking on when I would get the grill. They could not find my order and did not believe I ordered one... They said I had to email them my receipt as they could do nothing on the phone.
Wood pellet grills look like standard barbecue grills but some with a separate firebox for making smoked meats that will also let you smoke vegetables and other ingredients. As Traeger and Pit Boss both get good reviews from customers, it’s important that you look at the top features of this grills and how each company compares in relation to those features.
Whether it's smoking a rack of ribs or grilling a wood-fired pizza, to even baking a homemade apple pie, do it all with Traeger's 6-in-1 versatility. No matter what you grill, smoke, bake, roast, braise, or BBQ, it all gets flavored with amazing Traeger wood-fired taste. Don't settle for a grill that can only grill or smoke when you can do it all with a Traeger.
The wood pellet grill features a dual rack design with a 513 square inch main cooking surface and 187 square inch warming rack. With a 20-pound hopper capacity, the grill has plenty of space for wood pellets to keep grilling during long event and parties when you have many mouths to feed. An automatic pellet feeder makes it easy to maintain the desired temperature, so you can focus on just the grilling itself.