Got the Traeger Pro grill. I was so excited after seeing all of the commercials, unfortunately once I got it together it did not work. No heat on the glow rod no fan nothing. The only thing that worked was the auger and the front panel lights up. Called customer service spent 2 hours on the phone for them to tell me what I already knew they did not work. I told the man on the other end of the line that if it could not work out of the box I did not want it, he stated no returns. Now I am stuck with it. He says, "I will send you the parts needed you can replace them."
Customer Service: I spoke with customer service department about 10 times during this process, and every time I emailed or called I received a different person in response to my same issue. This did not feel good as I never got past the ground level in service even asking for upper management. After the initial response to the dented barrel I received a month back order request for a replacement. After this no offer was made to remedy the situation meaning no refund, or any extras were given as a sorry. I had to contact 3 more times (with three different people) asking for upper management before they agreed on making up for the situation. I ended up receiving for "free" a folding front tray. A month and week later I received my replacement barrel only with no lid, and then a week and half later received the lid.
In 2010, I sprung for a discounted Rainer with $80 in tip money and a pro deal through the whitewater rafting company I worked for. It was an expensive purchase for me at a time when my monthly food budget was around $60. But hey, along with a Roll-a-Table, two chairs I “borrowed” from the rafting company, and my cooler, I had almost a full kitchen that I could deploy from the back of my truck. And the Rainier quickly proved a wise investment.
Take your outdoor cooking to the next level with the Camp Chef Pellet Grill and Smoker. Designed with the home griller in mind, built-in features simplify the process of smoking. The included digital temperature readout takes the guesswork out of the cooking process. An advanced digital temperature chip gives a more steady smoke and temperature, eliminating large temperature swings and giving a more consistent cooking temperature. The Pellet Grill and Smoker features range from innovative digital smoker controls to dual temperature sensors. Discover the real secret of award winning BBQ cooks, low and slow smoking.
But as said, there are a few things we don’t like; it’s relatively small, doesn’t have a lot cooking space, and the design feels cramped. At the same time, it’s still relatively heavy at 140 lbs. For the same price, you could choose the Z-Grills Master 700D, which packs almost 25% more surface area on the rack. That doesn’t seem like much but is a significant amount of room.  Or you could just spring for the Traeger Pro 22. There have also been reports of poor quality control, and that the temperature control is very inconsistent, often swinging up and down nearly 30 or 40 degrees.

I think a lot of reviewers here don't have enough experience in pellet grilling to recognize how many features are packed into this unit for the money. I'm not going to talk about the usual advantages of pellet grilling in general in this review (i.e., clean flavor, "set and forget", less ash,). Instead, I'm going to focus on what makes this one uniquely better than the other grills in it's class.
The “Smart Smoke” controller goes from 160-450F, with an internal sensor and electric auger maintaining that heat. The hopper holds a good 20lbs of pellet - enough for 10-20 hours of smoking. And it’s built from a sturdy stainless steel that feels solid and looks fantastic, with locking caster wheels keeping it secure while in use. It’s also backed up by a 3-year warranty.
I think a lot of reviewers here don't have enough experience in pellet grilling to recognize how many features are packed into this unit for the money. I'm not going to talk about the usual advantages of pellet grilling in general in this review (i.e., clean flavor, "set and forget", less ash,). Instead, I'm going to focus on what makes this one uniquely better than the other grills in it's class.
I bought this grill in May 2018. Had to return it to Ace 9 days later because it wouldn’t keep temp or would go out and fill up with pellets. I had to have the GM of Ace fight for me to get a new grill from Traeger. Once I did the new one seemed to work for about a month. Since then this one does the same thing as far as heat and pellets. I thought this thing was supposed to be a set and forget grill. If I don’t watch the heat it will be 200+ degrees over the set heat or sometimes be at ambient temperature and I have to pull me meat, grill and grease tray out so I can empty the heat pot of all the Unburned pellets. This thing is nothing but trouble. Does it cook great meat? Yes! When it works and you babysit it the whole time. On top of that customer service is about as useless as ** on a boar! They will try and tell you it’s something you’ve done wrong. I will be buying another brand smoker and giving this one to someone who like to deal with troubles.
I've had it for right at a year as of the time of this review, and I absolutely LOVE IT. Normally I am of the opinion that you should overspend to get the better product, but I am 100% satisfied with the SE. I've gone through almost 200# of pellets in a year and I've successfully smoked three briskets, pork in various forms, a bunch of whole chickens, salmon, and probably some other thing I'm not thinking of. The show-stopped for me is bacon-wrapped dove breasts. I smoke them for an hour and then finish them on my grill. They are out-of-this-world amazing.
Traeger's, unlike other models, have a temperature probe, these sensors tell it if the temperature is too low and automatically feeds more pellets to the fire. You can set up the temperature in 5-degree increments. Other brands and cheaper versions only offer three settings low, medium and high. There is no sensor to monitor the temperature. If you are purchasing a pellet grill it is because you can set it and forget it. If you plan to hoover then it makes more sense to use a standard smoker or to transform your grill into a smoker.
This website has a lot of negative reviews... I mixed some salt and pepper, rubbed onto some ribs, and put on the Traeger. After about 5 hours sitting in my a/c living room, looking out the window, at perfectly managed temp, the ribs were done, perfect, juicy, with a beautiful wood smoky flavor that I've never gotten on charcoal or even in restaurants with professional pitmasters and all. I did phone Traeger when I was putting the grill together and doing the 1st burn in, there were humans there (!) and they were knowledgeable and helpful on the 1st time.
The original Traeger Grill was invented 30 years ago and was every bit as impressive then as it is now. Although it developed a cult following, the early Traeger never grew beyond a niche product. In the past two years, however, Traeger has stepped up its game, redesigning and upgrading its grills while doing everything it can to build a buzz around its amazing do-everything cookers.
I bought this grill in May 2018. Had to return it to Ace 9 days later because it wouldn’t keep temp or would go out and fill up with pellets. I had to have the GM of Ace fight for me to get a new grill from Traeger. Once I did the new one seemed to work for about a month. Since then this one does the same thing as far as heat and pellets. I thought this thing was supposed to be a set and forget grill. If I don’t watch the heat it will be 200+ degrees over the set heat or sometimes be at ambient temperature and I have to pull me meat, grill and grease tray out so I can empty the heat pot of all the Unburned pellets. This thing is nothing but trouble. Does it cook great meat? Yes! When it works and you babysit it the whole time. On top of that customer service is about as useless as ** on a boar! They will try and tell you it’s something you’ve done wrong. I will be buying another brand smoker and giving this one to someone who like to deal with troubles.
The original Traeger Grill was invented 30 years ago and was every bit as impressive then as it is now. Although it developed a cult following, the early Traeger never grew beyond a niche product. In the past two years, however, Traeger has stepped up its game, redesigning and upgrading its grills while doing everything it can to build a buzz around its amazing do-everything cookers.
I bought this grill in May 2018. Had to return it to Ace 9 days later because it wouldn’t keep temp or would go out and fill up with pellets. I had to have the GM of Ace fight for me to get a new grill from Traeger. Once I did the new one seemed to work for about a month. Since then this one does the same thing as far as heat and pellets. I thought this thing was supposed to be a set and forget grill. If I don’t watch the heat it will be 200+ degrees over the set heat or sometimes be at ambient temperature and I have to pull me meat, grill and grease tray out so I can empty the heat pot of all the Unburned pellets. This thing is nothing but trouble. Does it cook great meat? Yes! When it works and you babysit it the whole time. On top of that customer service is about as useless as ** on a boar! They will try and tell you it’s something you’ve done wrong. I will be buying another brand smoker and giving this one to someone who like to deal with troubles.

With 341 square inches of cooking space and a digital control board that sets the temperature from 180 to 500 degrees, you’ll be cooking whole meals in this grill, even though it’s the smallest model that Pit Boss makes. It will hold up to a dozen burgers for parties, or a chicken and vegetables for the family dinner. When cooking is done, the porcelain coated grill grates are easy to clean.
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