Bigger heavier hotter: Louisiana Grills is the leader Bigger heavier hotter: Louisiana Grills is the leader in pellet grills. Fill the grill and maximize your BBQ capabilities with the LG1100. With 1061 sq. in. of cast-iron surface the LG1100 was designed for entertaining and large social gatherings. Direct or indirect flame grilling convection heat and 100% natural hardwood ... More + Product Details Close
Currently, online retailers only have to charge customers sales tax who are located in the same state as the business which takes the original order. Camp Chef main offices and warehouse facilities are located in Utah in addition to Washington State. Therefore, only customers who purchase items from us and are also located in Utah, Colorado, Massachusetts, Indiana, Pennsylvania, and Washington will be charged sales tax.
Super excited to receive my brand new Traeger Timberline 1300 pellet smoker. When unboxing and putting together I noticed I was unable to attach legs due to damage to the unit. Instead of a nice round hole where legs would go, there was no holes, just where the hole should be smashed together. I instant contact Traeger and sent pictures of the damage requesting a new grill. They would not provide any case number and said they needed to review pictures which would take a few hours. 3 days goes but and no response. I open a PayPal dispute (NOT claim) and they contacted Traeger again. Now they refuse to do Anything unless I close the dispute but if I close dispute, I lose all my consumer protection. They could of handled this situation so much better. I will never purchase a smoker from them again. Horrible customer care.
But as said, there are a few things we don’t like; it’s relatively small, doesn’t have a lot cooking space, and the design feels cramped. At the same time, it’s still relatively heavy at 140 lbs. For the same price, you could choose the Z-Grills Master 700D, which packs almost 25% more surface area on the rack. That doesn’t seem like much but is a significant amount of room. Or you could just spring for the Traeger Pro 22. There have also been reports of poor quality control, and that the temperature control is very inconsistent, often swinging up and down nearly 30 or 40 degrees.
I had to cancel my order today. I called this morning, however no one at their office could provide a satisfactory answer or response to my order. I actually was asked to provide a second copy of the invoice pink slip which I had already done so. Very disappointed with your company's sales rep that sold me the smoker at the Timnath Colorado store location. She guaranteed that the grill would be shipped out in three days and I would receive it before Easter, my daughter's birthday weekend for a party.
All orders will be shipped by FedEx standard ground. Oversized or overweight orders may be shipped using a different freight carrier and may require scheduling for delivery. For those orders we recommend you call us directly for a shipping quote. For Alaska & Hawaii orders please e-mail us for a shipping quote [email protected] Presently, we do not offer international shipping and are unable to drop ship to P.O. Boxes, APO, FPO or other Military Addresses. We require all "ship-to addresses" to be valid street addresses.
Customer Service: I spoke with customer service department about 10 times during this process, and every time I emailed or called I received a different person in response to my same issue. This did not feel good as I never got past the ground level in service even asking for upper management. After the initial response to the dented barrel I received a month back order request for a replacement. After this no offer was made to remedy the situation meaning no refund, or any extras were given as a sorry. I had to contact 3 more times (with three different people) asking for upper management before they agreed on making up for the situation. I ended up receiving for "free" a folding front tray. A month and week later I received my replacement barrel only with no lid, and then a week and half later received the lid.
Worst purchase of a product that I have ever made. After same issues the first and second cookings, I will use my good ole Brinkmann smoker from here on out. Shuts off with errors and after setting it on 250 will climb to over 400-450 degrees. They say you can set it and forget it, but I'm afraid that my home would burn down if I was not here watching over this junk. When you call customer service same old story. Take everything out, clean firepot put it all back together, then fire it back off. Take your screen out of pellet box and rake them. If you want to smoke meat you don't want to do this every 20 minutes or so. I gave over 600.00 dollars for this and have no more than 50.00 in my Brinkmann. Please read all problems with these before wasting your money!!!
I purchased a Traeger Elite Grill from the website. I use the grill one time and it worked fine. A couple of weeks later we fired up the grill to cook some steaks. Approximately 10 minutes into cooking the auger stopped working. We had to finish our meal cooking it on the stove. I looked at the troubleshooting guide and the steps needed to be taken. To determine what was wrong you basically needed to dismantle the electric box and auger housing. I am not an electrician Nor a mechanic and feel this is excessive for a consumer to have to do.
You want longevity in a pellet grill: As the Traeger brand name has been around for a few decades, you can have some peace of mind that you’re purchasing a grill that should have replacement parts available for the foreseeable future. And Traeger grills tend to have good longevity ratings, working in top condition for several years, as long as you follow the manufacturer’s maintenance recommendations.
I think a lot of reviewers here don't have enough experience in pellet grilling to recognize how many features are packed into this unit for the money. I'm not going to talk about the usual advantages of pellet grilling in general in this review (i.e., clean flavor, "set and forget", less ash,). Instead, I'm going to focus on what makes this one uniquely better than the other grills in it's class.
This is the right choice for anyone that likes smokey flavors and cooking slow at home. It is my first experience with a pellet grill and I have read and studied them for a while. I was looking for a outdoor cooking solution that would give me the ability to cook like the pros without the super sized trailer. Finally deciding to go with the Camp Chef I haven't been disappointed. The temperature control is flawless so you can dial down the cooking process. I smoked chicken the other day and the red smoke ring was a 1/2" deep. It works like a convection oven so there are no cool or hot zones, it just keeps the heat even and consistent. I have noticed even if smoke isn't pouring out the wood flavors are present.
When a product is listed as Pre-Order, such product is not yet in stock but is available for advanced purchase on our site, prior to the manufacturer's public release date. Pre-Order items are shipped once in stock and the public release date arrives. You will be notified of a product's updated status by email. The expected shipment time is listed on the Product Detail page.
Spent thousands on Traeger, they are ok. Wouldn’t have an issue if they were only $500. But the last one I bought, (Timberline 850) cost $2500 Canadian. Almost burnt my house down because it got over 600F and was still climbing. All Traeger does is mail you more Chinese parts to fix your China made grill. By the end of it you will know your Traeger in and out because you WILL have to take it apart to repair! Overpriced for a smoker with many issues. Timberline lower grill has a portion of the grill removed for some kind of design. They added a 1/4 lip to justify this Grand Canyon of a hole in the back of the grill. Well needless to say if you cook wings or something small and toss them around you will for sure lose the wings to this big stupid hole. But they said they pit the little lip to stop the food from falling... Do they not test these products?
The Dyna-Glo DGU505BAE-D 30 in. Analog Electric Smoker The Dyna-Glo DGU505BAE-D 30 in. Analog Electric Smoker offers a convenient smoking experience with multiple features that simplify the cooking process. Three adjustable chrome-plated cooking grates maximize cooking space. This analog electric smoker is equipped with a side access wood chip loader to facilitate the process of adding wood chips ... More + Product Details Close
Although our testers thought this grill was a bit heavy, they loved its small footprint and still found it to be very portable: “It’s a great size and convenient to bring in an RV or SUV for tailgating and grilling on the go,” reported one reviewer. Our testers were also pleased with how easily you could control the grill’s heat from its corresponding smartphone app. The only real downside? The instructions were a little unclear, according to one of our reviewers.