Purchased my grill last fall at Costco, overall it works OK, some meats like Lamb Chops are just delicious. However, customer service seems to be deteriorating as the company is having success. My kids recently purchased me an add on to my Pro 34, a cold smoker. Traeger sells this but does not support it. The installation instructions are incomplete, I was sent parts that do not go with the unit, then customer service couldn't figure it out, this went on for weeks. After getting it installed, I asked for some instructions or recipes on how to use it, there are none. The old cover does not fit now, and Traeger does not sell one to go with a unit with a cold smoker, or plan on doing so. After a web search, I found one at Charbroil that kinda fits. Also, I just saw the same model at Orchard Supply, it now comes with more shelves and upgrades which I now have to buy as extras.
"Camp Chef is excited to join the exceptional family of Vista Outdoor brands," said Ty Measom, Camp Chef President. "The opportunity to be part of this dynamic company will provide for the future growth and success of Camp Chef as a leader in our market. The hard work and dedication of Camp Chef employees, past and present, has made Camp Chef what it is today. We look forward to the opportunities ahead."
The smoker does not hold temperature. I called the service dept and they sent a new controller card and it does not hold temp either. When I contacted the service dept they told me that the grills do not hold temp at the 225 degree setting. If you look at all the Traeger literature and cookbook and recipes all say to smoke at 225. As does every other smoking cookbook. So Traeger manufactures and sells a known defective product. DO NOT BUY TRAEGER.
Got my Camp Chef Smoke Pro SE four days ago. My son and I put it together, it is a two person job because it's heavy. Seasoned it and smoked two chickens that turned out awesome! Today I have hamburgers on. Smoking on low smoke for half an hour, take them off and crank it to 450 put em back on and grill till done. Easy to use. Very happy so far. Just hoping it holds up!

Access to electricity has its downfalls. First, if the cord isn’t long enough you will need to make sure you have a proper extension cord. Using the wrong cord is a fire hazard. Do the math (watts / volts = amps) and make sure you have the right extension cord.  The smoker is also less mobile, and if it's stored outside it absolutely must have a cover. Electrical components and weather don’t mix.
I had heard about Traeger from a friend who was at a conference where the catering was done on one of the commercial units. He had said the food the it made was mind blowing, and on a late night impulse buy I decided to purchase this from Amazon - as an open box/scratch and dent for about $800.There are some less expensive grills available, I have never owned them so I can't comment on them. i started to get a little buyers remorse with all the negative reviews this grill had received, but decided to give it a fair shot. It arrived quickly not by UPS but from trucking company. Despite being listed as damaged box/open box it was well packaged no damage. Assembly took 30 min by just me, assembly tools were included. Stood it up off the floor and filled the hopper with mesquite and followed break in procedure listed to cook off any manufacturing oil etc. Let it cool retired it once more to make sure it was seasoned let it cool again and was ready to go. I purchased an IGrill wireless thermometer to go with it which I would recommend also. I signed up to the Traeger recipe sight and they send a recipe every few days, and you can browse the website for some inspiration. Since I have owned this I have gone thru about 3 bags of pellets including alder mesquite and hickory. I have grilled Trout ( the smoked trout dip list on the website was amazing) as well as trout fillets, Salmon, Haddock, Ribs, Brisket, Pulled Pork x 3 and 2 prime ribs and 2 loafs of bread Jerkey ( smoking now) butternut squash etc etc . All the food I can only say is mind-blowing - enough so that 4 of my friends have purchased the smaller Traeger's for themselves. It has all been incredibly easy - just season, set the temp put the food on and the temp probes in and forget it- the wireless I grill continually upgrades my phone so I can keep working inside and not have to worry. It has never failed to light, caught on fire, overheated or preformed to anything other perfection for me. I can't speak for all the other negative reviews but I have had nothing but success with this, the Weber propane I own hasn't been touched is just taking up space it can't compare to this thing. Its a big purchase at close to 1k but is incredibly versatile I can't speak about customer service response because I haven't needed them, but if you are concerned I would call the headquarters and see how hard it is to get someone on the phone. The Temp probe is off by a few degrees compared to my Igrill reading but the grill has no trouble maintaining a narrow temp window if you keep the lid closed and don't F%$k with it . Most important it has bought back some passion to cooking, and made me want to try new things which is priceless.
You want longevity in a pellet grill: As the Traeger brand name has been around for a few decades, you can have some peace of mind that you’re purchasing a grill that should have replacement parts available for the foreseeable future. And Traeger grills tend to have good longevity ratings, working in top condition for several years, as long as you follow the manufacturer’s maintenance recommendations.
Access to electricity has its downfalls. First, if the cord isn’t long enough you will need to make sure you have a proper extension cord. Using the wrong cord is a fire hazard. Do the math (watts / volts = amps) and make sure you have the right extension cord.  The smoker is also less mobile, and if it's stored outside it absolutely must have a cover. Electrical components and weather don’t mix.
You want even grilling: One of the downsides of using a charcoal grill is ensuring that the entire grilling area is evenly heated. Spreading the charcoal evenly and avoiding hot spots is difficult. Traeger’s pellet grilling system overcomes this problem with a fan that evenly distributes the heat throughout the grilling area, much like a wood-fired oven would have.
I have used mine Traeger 15 times and it hasn't worked once. I will not hold the temp within 15 degrees as they state. I can set mine to 225 and will go between 180-370. It also consistently shutting itself off with the same error. I have spoken to cust service 12 times and they are worthless. I have had new controller sent and other various parts. I have been on the phone with them for hours. I always have to take my meat off and finish it on my Weber. They refuse to send me a new one. They still demand to go back through the same damn steps as the last 12 times to debug it. Never again. If you see my post on Craigslist, don't buy it, it's a lemon that Traeger will not support.
I bought this directly from Traeger. Beware that this model is now discontinued. They replaced it with the Traeger Renegade Pro without notice. The new model has an updated saw horse design and a new digital controller with probes. It does not come with the handy spice rack however. To each their own but I'd check with Traeger prior to purchase. That said, I paid more from them so if this is discounted, grab it. I love mine!

But as said, there are a few things we don’t like; it’s relatively small, doesn’t have a lot cooking space, and the design feels cramped. At the same time, it’s still relatively heavy at 140 lbs. For the same price, you could choose the Z-Grills Master 700D, which packs almost 25% more surface area on the rack. That doesn’t seem like much but is a significant amount of room.  Or you could just spring for the Traeger Pro 22. There have also been reports of poor quality control, and that the temperature control is very inconsistent, often swinging up and down nearly 30 or 40 degrees.
FARMINGTON, Utah, Sept. 1, 2016 /PRNewswire/ -- Today, Vista Outdoor Inc. (NYSE: VSTO) announced it has acquired privately owned Camp Chef (Logan Outdoor Products, LLC and Peak Trades, LLC), a leading provider of outdoor cooking solutions. Camp Chef's high-quality products deliver efficient ways to cook for almost any outdoor gathering, from camping to dinner on the back patio. The brand offers more than 250 products including camp stoves, barbecue grills, pellet grills, smokers, fire pits, and a full line of cast-iron cookware and accessories.
Portability Even if you never take your pellet grill on a road trip, you might want to move it from one side of the yard to the other when you’re having a party, or move it out of the way when you’re not using it. While some pellet grills are light enough to pick up and carry, wheels make the job easier. Of course, if you have a permanent spot for your grill, portability is less of a consideration.
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