Customer Service: I spoke with customer service department about 10 times during this process, and every time I emailed or called I received a different person in response to my same issue. This did not feel good as I never got past the ground level in service even asking for upper management. After the initial response to the dented barrel I received a month back order request for a replacement. After this no offer was made to remedy the situation meaning no refund, or any extras were given as a sorry. I had to contact 3 more times (with three different people) asking for upper management before they agreed on making up for the situation. I ended up receiving for "free" a folding front tray. A month and week later I received my replacement barrel only with no lid, and then a week and half later received the lid.

Simply browse the product categories that interest you. Once you've located an item to order, click on the "Add to Cart " button. You'll immediately be taken to the "View Cart" screen where you can verify the item you have selected, remove the item or adjust quantities. From the view cart screen you can either continue shopping and select additional items or checkout.
You like the idea of cooking different types of foods on the grill: If you’re someone who wants to grill food other than meat, the Traeger grilling system gives you this option. With the precise temperature control of the Traeger, cooking things like fruit pies can be a successful endeavor, something you wouldn’t dare try with a propane-fired grill.
Minor problems (Product): 1. Main grill rack does not fit snugly, leaving the rack to half almost a half an inch in all directions to move. (not so much a problem when cooking but it does move) 2. Wind is a major factor making it difficult for this to get up to heat and stay there. 3. It rarely comes to the temperature I set it for, and usually is about 10-15 degrees below, with trying all of the different possible adjustment settings.
While there's not a lot to dislike about pellet smokers, it really comes down to your cooking/grilling style.  Some Smoking Geeks prefer pellet smokers to traditional smokers (or even the Green Egg style smokers) testifying that flavor is superior to that of other styles of smokers within the price range – and it's hard to argue with them.   While Traeger is the pioneer, there are other brands that give it a run for its money.

Super excited to receive my brand new Traeger Timberline 1300 pellet smoker. When unboxing and putting together I noticed I was unable to attach legs due to damage to the unit. Instead of a nice round hole where legs would go, there was no holes, just where the hole should be smashed together. I instant contact Traeger and sent pictures of the damage requesting a new grill. They would not provide any case number and said they needed to review pictures which would take a few hours. 3 days goes but and no response. I open a PayPal dispute (NOT claim) and they contacted Traeger again. Now they refuse to do Anything unless I close the dispute but if I close dispute, I lose all my consumer protection. They could of handled this situation so much better. I will never purchase a smoker from them again. Horrible customer care.

Whether you enjoy smoking, or if grilling is your passion, the Camp Chef® SmokePro Deluxe helps create the perfect meal! From the backyard to the campsite, this pellet grill and smoker cooks up your favorite dish. Durable and heavy-duty, this smoker/grill boasts outstanding temperature sensor gauges to eliminate the guessing associated with smoking. The SmokePro provides internal cooking temps and internal food temps for delicious results.
160ºF up to 500ºF temperature range for slow smoking to grill (25,000 BTU). Stainless Steel meat probe measures internal food temperature. Simple Ash Cleanout System (patented).Smart Smoke Technology. Stainless Steel fire box. Digital controller automatically maintains cooking temperature. Grease Management System. Blue LED digital temperature display..Bottom utility rack. Large, heavy wire grilling area dimensions: 19.5" x 22". Included warming rack provides (570 sq. in. total cooking surface).

I think a lot of reviewers here don't have enough experience in pellet grilling to recognize how many features are packed into this unit for the money. I'm not going to talk about the usual advantages of pellet grilling in general in this review (i.e., clean flavor, "set and forget", less ash,). Instead, I'm going to focus on what makes this one uniquely better than the other grills in it's class.
160ºF up to 500ºF temperature range for slow smoking to grill (25,000 BTU). Stainless Steel meat probe measures internal food temperature. Simple Ash Cleanout System (patented).Smart Smoke Technology. Stainless Steel fire box. Digital controller automatically maintains cooking temperature. Grease Management System. Blue LED digital temperature display..Bottom utility rack. Large, heavy wire grilling area dimensions: 19.5" x 22". Included warming rack provides (570 sq. in. total cooking surface).
I have a Traeger Texas 34 Grill I purchased in January. It worked well for a short stint (1 or 2 sessions) and now will not get to the desired heating temperature, above 400. I have called Traeger and they have sent me multiple parts (2 new controllers/probes/fans) to replace in it, on my own time. Still not working. Upon calling them they said they could not send me a new grill because I purchased from Amazon. They said I needed to contact them. A $900 investment is essentially useless now. DO NOT BUY THIS PRODUCT.

I cannot comment on the quality or Function of the Grills as I never received mine. I order a Texas Elite 34 at the Minnesota State Fair on Aug. 23rd for $899 with a few extras and was told this was the lowest price ever (Not True). They did not tell me about the pro series which I found later. They said it would be delivered within 7 days. 2 weeks later no grill so I called customer service just asking on when I would get the grill. They could not find my order and did not believe I ordered one... They said I had to email them my receipt as they could do nothing on the phone.

Despite often being called “pellet grills,” they still cook via indirect heat, as opposed to flame, and are better seen as a smoker. They’re excellent for smoking briskets, chicken and turkey, salmon and other fish, but maybe not for steaks, as you won’t be able to get the same crispy, browned sear they call for, and that you can get with an open-flame grill.
First one, had an auger problem... told that this never happens. Returned to Costco, now on 2nd Unit. FIRE HAZARD, fire pot overloaded after temp dropped from 375 to 100 on a four-hour turkey. When I opened the lid to see what was going on it EXPLODED into a fireball and then had flames shooting out from all sides of the grill. There was even smoke and heat felt from the firebox side of the grill and it looked as though the overloaded firepot was burning into the auger line as well. DANGEROUS PRODUCT!!!
Craft amazing wood-fired creations with the Trager renegade Elite pellet grill. From grilled steak, to smoked ribs, & even a freshly baked Apple Pie, the set it & forget it ease of use allows any home chef to cook it all. Swap the gas & charcoal barbecue for 100% pure hardwood pellet flavor & grill, smoke, roast, bake, braise, or BBQ your next masterpiece.
The SG and ZG are not exactly the same though. Just from the pictures I can see that the bases are different. The SG has L-shaped legs and a bottom shelf while the ZG has square legs that are larger than the DLX legs but no bottom shelf. There were also different specs for many features. I took a picture of the ZG spec sheet at the store and compared it to the SG specs on the website and there are slight differences in capacities. For example ZG 3778 cubic inch - SG 4859, grilling area ZG 776- SG 811, hopper volume ZG 18 lbs - SG 22, ...
This website has a lot of negative reviews... I mixed some salt and pepper, rubbed onto some ribs, and put on the Traeger. After about 5 hours sitting in my a/c living room, looking out the window, at perfectly managed temp, the ribs were done, perfect, juicy, with a beautiful wood smoky flavor that I've never gotten on charcoal or even in restaurants with professional pitmasters and all. I did phone Traeger when I was putting the grill together and doing the 1st burn in, there were humans there (!) and they were knowledgeable and helpful on the 1st time.
The old camp chef is heading to a new home. We have been thru thick and thin, rain, or snow, on two ocations high wind blew it off the patio. A few dents bad scratches but it still works like a top. My son is driving in form North Carolina to take it off my hands this weekend it has been replaced by a yoder ys-640. The yoder is bigger and heavier with more btu output if needed. But the camp chef still is easier to clean out and cooks a fine brisket.
Vista Outdoor is a leading global designer, manufacturer and marketer of consumer products in the growing outdoor sports and recreation markets. The company operates in two segments, Shooting Sports and Outdoor Products, and has a portfolio of well-recognized brands that provides consumers with a wide range of performance-driven, high-quality and innovative products for individual outdoor recreational pursuits. Vista Outdoor products are sold at leading retailers and distributors across North America and worldwide. Vista Outdoor is headquartered in Utah and has manufacturing operations and facilities in 13 U.S. States, Canada, Mexico and Puerto Rico along with international customer service, sales and sourcing operations in Asia, Australia, Canada, Europe and New Zealand. For news and information, visit www.vistaoutdoor.com or follow us on Twitter @VistaOutdoorInc and Facebook at www.facebook.com/vistaoutdoor.
REC TEC Grills was born in Augusta, Georgia in 2009 by lifelong friends Ray Carnes and Ron Cundy. The pair made it their commitment to build high quality grills and sell them at reasonable prices. But that was only the beginning of their story. The rest of the promise was to treat everyone like family and provide them with world-class customer service. With those two fundamentals in place, the REC TEC Family was born and the REC TEC Lifestyle started to flourish. Your feedback as members of the REC TEC Family and your living the REC TEC Lifestyle has helped this family grow and become that special bond that binds us all together. Thank you to all of our current and future REC TEC Family members. It just would not be the same without you all.
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