Super excited to receive my brand new Traeger Timberline 1300 pellet smoker. When unboxing and putting together I noticed I was unable to attach legs due to damage to the unit. Instead of a nice round hole where legs would go, there was no holes, just where the hole should be smashed together. I instant contact Traeger and sent pictures of the damage requesting a new grill. They would not provide any case number and said they needed to review pictures which would take a few hours. 3 days goes but and no response. I open a PayPal dispute (NOT claim) and they contacted Traeger again. Now they refuse to do Anything unless I close the dispute but if I close dispute, I lose all my consumer protection. They could of handled this situation so much better. I will never purchase a smoker from them again. Horrible customer care.
Vinson 300 Heavy-Duty 1.5 mm cooking chamber firebox Vinson 300 Heavy-Duty 1.5 mm cooking chamber firebox and 2.0mm lid smoking chamber engineered for optimum heat and smoke circulation 4 in. Dia chimney with adjustable rain cap maximizes draft easy cleaning ash access panel lid thermometer stainless steel handles large steel wheels lower storage shelf 33.5 in. x 18 ... More + Product Details Close
****Update 12/2014: So I finally found something negative to report. Today I was cooking 2 pork butts and a brisket and discovered that this grill does not do well with wind on a brisk day (It was 45 degrees here today). When set at 250 degree, the smoker could barely make it up to 190 degrees. I was able to bypass the problem by throwing a cheap moving blanket over the grill (an $8 fix) but I think it's worth noting.
I id not purchase this item from Amazon, a local retailer had them on sale but none the less this a great smoker at any cost. I have compared it to the far more expensive smokers and I have found that this one has a much stronger, better built main body. The metal is of a heavier gauge of steel. Cheap smokers are separated from more expensive ones a lot by the electronic controls. Tis model has a control from 160 degrees up to 500 in 25 degree increments. It maintains a constant temp within a few degrees of where it has been set, always a problem on other smokers not of the pellet design I have used. Pellet consumption is modest and the Camp Chef brand pellets are the cheapest I have found. and work extremely well The ash cleaning system is a matter of dumping a cup after use with very little ash left over. The grease trap system is perfect. I see no reason to spend more for a pellet smoker that couldn't perform any better than this one. I would recommend it to anyone in the market for one. They are a set it and forget way to do your smoking.
We purchased our wood pellet grill (Model TFB57CLB) from Costco in August 2017. It came with one bag of the gourmet blend pellets. We used the Traeger cookbook to try a few different recipes in the fall. Most of these involve a period of smoking followed by a period of grilling. The grill seemed to work fine at first. We used it a couple of times on warmer days in the winter and it had some trouble getting up to the desired heat level. We started using it regularly again in April 2018. I was careful to clean it and check the pellets etc. The smoking feature seemed to work alright, but when I would turn the heat up for grilling, the grill would usually struggle to get much over 225. I would resort to turning it up to 375 or more just to get it to 225 and then often it would sink back down to 180 or 160. I went to the troubleshooting guide on the manufacturer's website and checked all the components, which seemed to be working fine.
First one, had an auger problem... told that this never happens. Returned to Costco, now on 2nd Unit. FIRE HAZARD, fire pot overloaded after temp dropped from 375 to 100 on a four-hour turkey. When I opened the lid to see what was going on it EXPLODED into a fireball and then had flames shooting out from all sides of the grill. There was even smoke and heat felt from the firebox side of the grill and it looked as though the overloaded firepot was burning into the auger line as well. DANGEROUS PRODUCT!!!
Capacity Just like with other grills, cooking capacity is an important consideration. Will you only be using the grill for family dinners, or will you be hosting backyard parties where you’ll need to feed a crowd? While pellet grills cook food quickly, you don’t want to make your guests wait in line while you’re putting the second wave of burgers on the grill.